Travellers equipped with a valid travel document are covered by insurance during transport and in the railway premise areas where access is permitted.
For damage to persons or property for which the user perceives the Company to be responsible, it will be their duty to promptly inform the on-duty staff at the time of the incident, providing their details, identity, and damages incurred.
Importantly, the user must also submit a claim for the damage incurred to Ferrotramviaria SpA - Piazza Aldo Moro n. 50/B 70122 Bari, attaching the necessary documentation so that the insurance company protecting the Company, to which the claim is sent for processing, can assess the existence and amount of compensation.
Ferrotramviaria S.p.A Direzione Generale Trasporto Piazza A. Moro, 50/B - 70122 Bari
Partita Iva: 00890311004 - C.F.: 00431220581 Registro imprese: CCIAA ROMA n. 00431220581 Capitale sociale: 5.000.000 € I.V. - R.E.A. n. 83839
